Dynamics 365 Remote Assist

Transfer knowledge and resolve breakdowns at higher speed

The HoloLens 2 are designed to bring all kinds of augmented reality-based solutions closer to the business sector.

Thanks to its function of Remote Assistant, they facilitate collaboration between users through live video calls, sharing annotations generated in augmented reality, instantaneously and in high resolution, where the remote collaborator can help solve any problem without needing to move around, using HoloLens, Android or iOS devices.

Share what you’re seeing

Save on travel costs

Share documents

Hologram visualization

Real-time help

Accessibility: mobile, web and/or MS Teams

Dynamic 365 Remote Assist

Solve all problems in real-time

You no longer have to worry about waiting for long waiting times to contact a consultant and have him solve a problem. Thanks to Remot Assist you can share what you’re seeing in real time and get the help you need, when you need it.

Thanks to Dynamics 365 Remote Assist and Microsoft HoloLens 2, you can have your hands free to follow all the instructions that the expert makes using a video call equipped with the ability to create annotations in augmented reality that facilitate the understanding of the instructions to follow.

Dynamics 365 Remote Assist

Make critical information visible

You can take advantage of Dynamics 365 Remote Assist Field Service information or gather the necessary information from the resources to later integrate it with Microsoft Power Platform or other business applications.

In addition, Remote Assist allows you to schedule a meeting directly through Field Service. Simply record the call information and create an associated work order.

Dynamics 365 Remote Assist

Examine the place without having to go there

You have the option to take photos and videos of the resources to monitor their status at all times, and check the data with Dynamics 365 Remote Assist for validation.

No more unnecessary travel. Reduce costs and possible delays thanks to remote controls, and access your company’s operating panel from both desktop and mobile devices.

Discover what HoloLens 2 can offer your company

Hololens 2